At Zestic Mart, we strive to deliver your orders quickly and safely. Orders are typically processed within 1–3 business days after confirmation. Delivery times may vary depending on your location, but most orders are delivered within 3–7 business days across Pakistan. Once your order has been shipped, you will receive tracking information (if available). Please ensure that the shipping address and contact details provided are accurate to avoid delays. While we make every effort to deliver on time, unexpected circumstances such as weather conditions, public holidays, or courier delays may affect delivery schedules.

At Zestic Mart, we are committed to providing a smooth shopping experience. Orders are typically processed within 1–3 business days and delivered within 3–7 business days across Pakistan. Delivery times may vary depending on your location and courier service availability.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as received. Customers may be required to provide photos of the product for verification.

Please note that items returned due to a change of mind or personal preference may not be eligible for a refund or exchange. Shipping charges are non-refundable unless the return is due to an error on our part. Once your return request is approved and the item is received and inspected, any applicable refund or exchange will be processed promptly.